Privacy Policy

Who we are

Our website address is: https://str.kenyandream.co.ke. This website is a subset of the kenyandream.co.ke which deals with real estate

Data Security and Protection:

We take the security and protection of personal information seriously and have implemented industry-standard security measures to prevent unauthorized access and data breaches. We regularly review our security measures to ensure that they are up to date and effective.

Comments

Our website welcomes and encourages user engagement through comments. Comments are a valuable way for users to share their thoughts, perspectives, and feedback on our content. However, to maintain a positive and productive environment for all users, we ask that all comments adhere to the following content guidelines:

  • Comments must be relevant to the topic at hand and respectful of other users.
  • Comments that contain hate speech, personal attacks, or offensive language will not be tolerated.
  • Comments that promote a commercial product or service, or that are otherwise spammy, will be deleted.
  • Comments that contain any form of harassment or bullying will be deleted.

We reserve the right to moderate comments and remove any that violate these content guidelines without notice. We try to review comments on regular basis but can’t guarantee that every comment will be moderated in real-time. We will not edit the content of comments, except in the case of removing the prohibited content.

Media

Our website allows users to upload and share a variety of multimedia, including images, videos, audio recordings, and other forms of media. By uploading media to our website, you agree to abide by the following content guidelines:

  • All media must be original and created by you, or you must have obtained the necessary permissions and licenses to use it on our website.
  • Media that infringes on the copyright or other intellectual property rights of others will not be allowed.
  • Media that is offensive, inflammatory, or otherwise in violation of our website’s terms of service will not be allowed.

We reserves the right to remove any media that violates these content guidelines, without notice. If you believe that your copyright or other intellectual property rights have been infringed by media on our website, please contact us at [email or phone], providing all necessary information and evidences.

Users are also welcome to share their own original media on our website. However, we reserve the right to moderate and remove user-generated content that violates our content guidelines.

Cookies

Our website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.

The types of cookies we use are:

  • Necessary cookies: These cookies are essential for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.
  • Analytical cookies: These cookies help us understand how visitors interact with the website by collecting and reporting information anonymously.
  • Third-party cookies: We also use third-party cookies, such as Google Analytics, to help us understand how our visitors use the website. These cookies may track things such as how long you spend on the website and the pages that you visit so we can continue to produce engaging content.

You can control the use of cookies on our website at any time by modifying your web browser settings. You can choose to disable cookies altogether, or to receive a notification when a cookie is sent to your device. To learn more about managing your cookie preferences, please consult the help content of your web browser.

Embedded content from other websites

Our website may include embedded content from other websites, such as videos from YouTube, images from Instagram, or posts from social media platforms. This embedded content is displayed on our website but is hosted on another website. By using embedded content, you agree to the following rules and guidelines:

  • All embedded content must comply with the terms of service and community guidelines of the hosting website.
  • All embedded content must be used in accordance with copyright and intellectual property laws.
  • You must obtain the necessary permissions and licenses to use any embedded content from other websites.
  • You must provide proper attribution and credit to the original creators of the embedded content.
  • Embedded content that is offensive, inflammatory, or otherwise in violation of our website’s terms of service will not be allowed.

We do not have any control over the embedded content from other websites and cannot be held liable for any issues that may arise, including technical problems, security issues, and intellectual property disputes. If you believe that your copyright or other intellectual property rights have been infringed by embedded content on our website, please contact the original creator of the content

Who we share your data with

Our website collects personal information from its users in order to provide a personalized and efficient service. The data that we collect is only shared with third parties in the following circumstances:

  • In order to provide the products and services that you have requested, we may share your contact information with third-party partners such as payment processors and delivery companies.
  • We may also share your browsing history with third-party partners for the purpose of targeted advertising and analytics.
  • We may share your transaction data with financial institutions for the purpose of processing payments.

All third-party partners are chosen carefully to maintain data security and safety standards. We use only those partners that assure and prove their compliance with data protection regulations and laws.

If you request a password reset, your IP address will be included in the reset email.

We make sure to comply with the laws and regulations surrounding data protection, including the General Data Protection Regulation (GDPR).

If you have any questions or concerns about our data sharing policy, please contact us at info@kenyandream.co.ke. You also have the right to access, correct, and delete your personal information. You can also request the restrictions on processing or object to the processing of your personal data.

How long we retain your data

Our website is committed to protecting the privacy and security of our users’ personal information. To that end, we have implemented the following data retention policy:

  • Contact information: We will retain users’ contact information, such as name, email address, and phone number, for a period of three years. This data is needed in case of disputes or customer support requests.
  • Browsing history: We will retain users’ browsing history on our website for a period of 18 months. This data is needed for analytical and research purposes.
  • Transaction data: We will retain transaction data, such as purchase history and payment information, for a period of seven years in accordance with financial regulations and laws.
  • Cookies and other tracking data: We will retain cookies and other tracking data for a period of 12 months in order to provide personalized content and improve the user experience.

What rights you have over your data

Once the data retention period has expired, we will securely destroy or delete the personal information in accordance with industry standards. We will also periodically review and delete personal data that is no longer necessary for the purposes for which it was collected.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.